Active Listening: How to listen in a Distracted World to Build Trust (Improve Your Communication Skills, learn Useful Conversation Techniques and Develop Healthy Relationships)
You already understand the importance of quality communication. But good communication is built not on speaking but on listening. When we learn to actively listen-to listen well-this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered.
You'll master the basics of:
oBuilding greater confidence as a listener, focusing entirely on others without personal distractions.
oAdopting a non-judgmental attitude, allowing you to listen with openness and respect, and creating an environment of trust.
oSharpening your ability to selectively focus by filtering relevant information while remembering what matters most.
oTurning listening into actionable steps, using the information you gather to make informed decisions, solve problems, and enhance relationships.
oOvercoming barriers that prevent you from listening fully, staying in control of the conversation, and focusing on your goals.
Active listening is for those looking for practical tools that they can incorporate that will help them improve on their skill levels in the areas of listening, speaking, and building of relationships.
These guidelines are a product of work that has been developed over time within the work-life context, though they are applicable even outside the bounds of work, where the skills of listening and speaking play a big role in developing successful relationships. It is important to note that the caliber of relationships developed can, to a great extent, determine work productivity levels.
Read more
Read less
You'll master the basics of:
oBuilding greater confidence as a listener, focusing entirely on others without personal distractions.
oAdopting a non-judgmental attitude, allowing you to listen with openness and respect, and creating an environment of trust.
oSharpening your ability to selectively focus by filtering relevant information while remembering what matters most.
oTurning listening into actionable steps, using the information you gather to make informed decisions, solve problems, and enhance relationships.
oOvercoming barriers that prevent you from listening fully, staying in control of the conversation, and focusing on your goals.
Active listening is for those looking for practical tools that they can incorporate that will help them improve on their skill levels in the areas of listening, speaking, and building of relationships.
These guidelines are a product of work that has been developed over time within the work-life context, though they are applicable even outside the bounds of work, where the skills of listening and speaking play a big role in developing successful relationships. It is important to note that the caliber of relationships developed can, to a great extent, determine work productivity levels.
How to read this smartbook?
On the MySmartBook apps
(with discussion)
(with discussion)
On my computer
(without discussion)
(without discussion)
Readers Reviews
Login
No reviews found. Share your insights with others.
